Responsible Gaming

Spinfever Casino is committed to promoting a safer and more informed approach to gambling. Gambling should be an enjoyable form of entertainment, not a way to make money, solve financial problems or cope with difficult feelings. This page provides practical information to help Australian players make informed choices, manage their play and recognise when gambling may be becoming a concern.

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Gamble for entertainment

Gambling involves risk, and there is no guaranteed way to win. Every bet is an independent event, and previous results do not make a future result more likely. A winning streak does not mean that a win is due to continue, while a loss does not mean that a win is certain to follow. Keeping this in mind can help you approach gambling with realistic expectations.

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Before you play, decide how much time and money you are comfortable spending. Treat that amount as an entertainment cost, similar to the cost of another leisure activity. Only use money that is available after essential expenses such as housing, food, bills, transport and other commitments have been paid. Never use borrowed money, credit intended for essential expenses or funds set aside for someone else.

Do not gamble when you are angry, upset, tired, under the influence of alcohol or other substances, or trying to recover money you have lost. These situations can make it harder to make careful decisions. Avoid increasing your stake because you feel confident, because you want excitement or because you believe a particular outcome is overdue. A clear plan is easier to follow when it is made before you start playing.

Gamble only with money you can afford to lose.
Set a personal spending limit before you begin.
Set a time limit and take regular breaks.
Keep gambling separate from essential household spending.
Never chase losses or borrow money to continue playing.
Remember that gambling outcomes are based on chance and cannot be controlled.

Plan and manage your play

A personal gambling plan can help you stay in control. Consider how often you want to play, the maximum amount you are prepared to spend and the maximum time you will spend in a session. Write these limits down or use available account tools where offered. A limit is most useful when it is set before gambling begins, rather than changed during a session.

Review your gambling activity regularly. Looking at deposits, withdrawals, play history and the time spent online can help you understand your habits. It can be easy to lose track of time or money when gambling is available at any time, so use reminders and planned breaks to interrupt a session. Do not rely on memory alone when deciding whether your gambling remains within your budget.

If you reach your spending or time limit, stop playing. Do not treat a limit as a target that must be used, and do not increase it simply because you have lost money. If a limit is difficult to follow, this may be a sign that taking a longer break or seeking independent support would be helpful.

Useful questions to ask yourself

Can I afford the amount I plan to spend without affecting essential expenses?
Am I comfortable with the possibility of losing the full amount?
Have I set a clear time to stop playing?
Am I gambling because I want entertainment, or because I feel pressure to win money?
Would I be comfortable discussing my gambling with someone I trust?
Have I tried to reduce my gambling but found it difficult?

If your answers raise concerns, do not wait for the situation to become more serious. Stop playing, use available account restrictions and speak with a qualified gambling support service or health professional.

Safer play tools and account restrictions

Depending on the account and services available, safer play tools may help you manage your activity. These can include deposit limits, spending limits, session reminders, time limits, temporary account breaks and account self-exclusion. The purpose of these tools is to create space between you and gambling and to support decisions made in advance.

Read the information shown for each tool carefully before confirming a setting. Check whether a limit applies to a particular activity, account or period, and understand when it will take effect. Some settings may prevent increases for a period of time, while others may require a request through the account support process. Availability and operation can depend on the service and applicable requirements.

A temporary break may be suitable if you want time away from gambling without making a longer-term decision. Self-exclusion is a stronger restriction for players who want to stop gambling for a specified period or indefinitely. If you choose self-exclusion, do not open another account, use another person’s account or try to get around the restriction. Tell trusted people about your decision if that will help you maintain it.

You can also make access less convenient by removing saved payment details, turning off gambling notifications, using device controls and avoiding websites or content that encourage you to play. These steps work best when combined with a clear break from gambling and support from people you trust.

Choose limits before starting a session.
Use a break or self-exclusion option if you need distance from gambling.
Do not share your account or allow another person to use it.
Keep your login details private and use appropriate security settings.
Contact the available support channel if you need help understanding an account restriction.
Seek independent help if account tools are not enough to control your gambling.

Recognising signs of gambling harm

Gambling harm can affect finances, relationships, work, study, physical health and emotional wellbeing. It does not always begin with a large loss, and a person may not recognise the problem straight away. The important question is whether gambling is having a negative effect or becoming difficult to control.

Possible warning signs include spending more time or money gambling than planned, thinking about gambling throughout the day, feeling restless when trying to stop, hiding gambling from family or friends, borrowing money, selling belongings, missing work or other responsibilities, or using gambling to escape stress, loneliness or low mood. Repeatedly trying to win back losses is another common warning sign.

You may also notice changes in your relationships or behaviour. This can include arguments about money, withdrawing from people, feeling guilty or ashamed, neglecting sleep and meals, or becoming anxious when you cannot gamble. One sign does not automatically mean that someone has a gambling problem, but several signs together should be taken seriously.

If you are concerned

Stop gambling and avoid trying to recover losses.
Use available deposit, time, break or self-exclusion settings.
Tell a trusted family member, friend or support person what is happening.
Review your finances and protect money needed for essential expenses.
Contact an independent gambling help service or qualified health professional.
Seek urgent assistance if gambling is connected with thoughts of self-harm, threats, violence or another immediate safety concern.

Support is available for players as well as family members, partners and friends. You do not need to wait until you have lost a particular amount of money, and you do not need to manage the situation alone. Confidential support can help with practical steps, financial concerns, relationships and the feelings that may be connected with gambling.

Our safer gambling approach

Spinfever Casino provides responsible gaming information to help players make informed decisions. We encourage players to understand the risks, set personal boundaries and use available account controls. We also expect players to provide accurate information where required and to use their own account responsibly.

Gambling services may include age, identity, account and activity checks where required. Do not allow anyone under the applicable legal age to access or use your account. Keep your account credentials secure and contact the available support channel if you believe another person has accessed your account or if you need help applying a restriction.

If you request a break, limit or self-exclusion, follow the instructions provided and allow the relevant restriction to take effect. Do not attempt to avoid a restriction by creating another account or changing your personal details. If you are unsure which option is suitable, ask for assistance before continuing to play.

This page is general information and is not a substitute for professional financial, medical or counselling advice. Responsible gambling looks different for every person, and independent advice may be appropriate if gambling is affecting your finances, health or relationships. The safest choice is to stop gambling whenever it no longer feels enjoyable, affordable or under your control.

Be honest with yourself about how gambling affects your life.
Ask for help early rather than waiting for losses or stress to increase.
Use account restrictions whenever you need additional support.
Protect essential funds and do not gamble with money needed for commitments.
Remember that taking a break is a positive step, not a failure.